Help with energy costs
Energy advice
National Energy Action (NEA)
www.nea.org.uk/get-help/key-things-to-do-if-you-are-struggling-with-your-energy-bills/
NEA is the national charity that works to end fuel poverty in England, Wales and Northern Ireland. For advice on energy bills and keeping warm and safe at home:
Free helpline 📞0800 304 7159, Mon - Fri 10am to 12pm
National Energy Foundation (NEF)
www.nef.org.uk offers general energy advice supporting residents to keep warm, stay safe & live well in their homes. Through Better Housing, Better Health www.bhbh.org.uk they provide individual energy advice and support.
Complete the online form and advisors will respond within 3 working days: www.bhbh.org.uk/make-a-referral or email bhbh@nef.org.uk.
Free helpline 📞0800 107 0044 Mon - Fri 9am - 5pm (excluding bank holidays)
Energy Saving Trust
energysavingtrust.org.uk/hub/quick-tips-to-save-energy/ provides advice and 10 quick tips on how to save energy.
SHINE
shine-london.org.uk helps households anywhere in London by providing fuel poverty and free energy advice service. Advisors offer affordable warmth interventions for all households, with an income below £16,190 or a household member who:
• Has a disability
• Has a long-term health conditions worsened by the cold
• Is a child under 15yrs
• Is an adult over 60yrs
Helpline: 📞0300 555 0195 Mon - Fri 9am - 5pm
Greendoctors
london.greendoctors.org.uk offers free and impartial energy advice to help residents stay warm, save money and live greener. You can access services online and via telephone or alternatively request a home visit. Language interpreters for non-English speakers are available. Pre-book consultations: 📞0300 365 3005 or use their online referral form: groundwork.my.salesforce-sites.com/enquiry
Power Up North London
Free light bulbs and energy advice to help local residents reduce their energy bills.
To find out more email: info@powerupnorthlondon.org
Mencap
Free energy advice and help with costs for people with learning disabilities www.mencap.org.uk/help-and-advice/money-and-benefits/help-energy-food-and-money-management
Email: energy.advice@mencap.org.uk or ring the free helpline 📞0808 808 1111
Energy grants and other payments
Gas and Electricity grants
Apply for a grant from British Gas energy trust britishgasenergytrust.org.uk
You don’t have to be with British Gas to apply!
Cold weather payments
www.gov.uk/cold-weather-payment
You’ll get a payment if the average temperature in your area is recorded as, or forecast to be, zero degrees celsius or below over 7 consecutive days between 1 November and 31 March.
You may get Cold Weather Payments if you’re getting:
Pension Credit
Income Support
income-based Jobseeker’s Allowance (JSA)
income-related Employment and Support Allowance (ESA)
Universal Credit
Support for Mortgage Interest
You do not need to apply.
If you’re eligible to get Cold Weather Payments, you will be paid automatically.
Winter Fuel Payments
www.gov.uk/winter-fuel-payment
For the latest updates on winter fuel payments use the website link above.
