Help with energy costs

Energy advice

National Energy Action (NEA)

www.nea.org.uk/get-help/key-things-to-do-if-you-are-struggling-with-your-energy-bills/

NEA is the national charity that works to end fuel poverty in England, Wales and Northern Ireland. For advice on energy bills and keeping warm and safe at home: 

Free helpline 📞0800 304 7159, Mon - Fri 10am to 12pm


National Energy Foundation (NEF)

www.nef.org.uk offers general energy advice supporting residents to keep warm, stay safe & live well in their homes. Through Better Housing, Better Health www.bhbh.org.uk they provide individual energy advice and support. 

Complete the online form and advisors will respond within 3 working days: www.bhbh.org.uk/make-a-referral or email bhbh@nef.org.uk

Free helpline  📞0800 107 0044 Mon - Fri 9am - 5pm (excluding bank holidays)


Energy Saving Trust

energysavingtrust.org.uk/hub/quick-tips-to-save-energy/ provides advice and 10 quick tips on how to save energy.


SHINE 

shine-london.org.uk helps households anywhere in London by providing fuel poverty and free energy advice service. Advisors offer affordable warmth interventions for all households, with an income below £16,190 or a household member who:

• Has a disability
• Has a long-term health conditions worsened by the cold
• Is a child under 15yrs
• Is an adult over 60yrs

Helpline: 📞0300 555 0195 Mon - Fri 9am - 5pm  


Greendoctors 

london.greendoctors.org.uk  offers free and impartial energy advice to help residents stay warm, save money and live greener. You can access services online and via telephone or alternatively request a home visit. Language interpreters for non-English speakers are available. Pre-book consultations: 📞0300 365 3005 or use their online referral form: groundwork.my.salesforce-sites.com/enquiry


Power Up North London

Free light bulbs and energy advice to help local residents reduce their energy bills. 

To find out more email: info@powerupnorthlondon.org 


Mencap 

Free energy advice and help with costs for people with learning disabilities www.mencap.org.uk/help-and-advice/money-and-benefits/help-energy-food-and-money-management 

Email: energy.advice@mencap.org.uk  or ring the free helpline 📞​​0808 808 1111


Energy grants and other payments

Gas and Electricity grants

Apply for a grant from British Gas energy trust britishgasenergytrust.org.uk

You don’t have to be with British Gas to apply!


Cold weather payments 

www.gov.uk/cold-weather-payment 

You’ll get a payment if the average temperature in your area is recorded as, or forecast to be, zero degrees celsius or below over 7 consecutive days between 1 November and 31 March.  


You may get Cold Weather Payments if you’re getting:

  • Pension Credit

  • Income Support

  • income-based Jobseeker’s Allowance (JSA)

  • income-related Employment and Support Allowance (ESA)

  • Universal Credit

  • Support for Mortgage Interest


You do not need to apply. 

If you’re eligible to get Cold Weather Payments, you will be paid automatically.

Winter Fuel Payments

www.gov.uk/winter-fuel-payment 

For the latest updates on winter fuel payments use the website link above. 

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