Help with energy costs

Energy advice

Priority Services Register

The Priority Services Register (PSR) www.thepsr.co.uk is a free UK wide service which provides extra advice and support, including when there’s an interruption to your electricity, gas or water supply. Find out if you are eligible by clicking the link above.

National Energy Action (NEA)

www.nea.org.uk/get-help/key-things-to-do-if-you-are-struggling-with-your-energy-bills/

NEA is the national charity that works to end fuel poverty in England, Wales and Northern Ireland. For ways to get advice on energy bills and keeping warm at home: www.nea.org.uk/get-help/wash-advice/
Free helpline 📞0800 304 7159, Mon - Thurs 10am to 4pm

National Energy Foundation (NEF)

www.nef.org.uk offers general energy advice supporting residents to keep warm, stay safe & live well in their homes. Through Better Housing, Better Health www.bhbh.org.uk they provide individual energy advice and support. 

Complete the online form and advisors will respond within 3 working days: www.bhbh.org.uk/make-a-referral or email bhbh@nef.org.uk

Free helpline  📞0800 107 0044 Mon - Fri 9am - 5pm (excluding bank holidays)

Local Energy Advice Partnership (LEAP)

applyforleap.org.uk/about-leap/ LEAP is a free energy and money saving service which aims to support as many people as possible who are at risk of, or falling into fuel poverty.   Apply now, for you or somebody else: applyforleap.org.uk/apply/ Telephone service available in Barnet at present. 

Free helpline📞0800 060 7567 Mon - Fri 9am - 5:30pm

Energy Saving Trust

energysavingtrust.org.uk/hub/quick-tips-to-save-energy/ provides advice and 10 quick tips on how to save energy.


Energy Advice London www.energyadvice.london

We’re helping Londoners through the cost-of-living crisis with free advice on saving energy and water, reducing energy bills, accessing financial support, installing renewables and more. All our support is impartial and delivered by our in-house experts at Energy Saving Trust.

Free helpline 📞: 0808 196 8260 Mon-Fri 9am-5pm

WaterSure

WaterSure is a scheme which helps some people with their water bills. For more information go to: www.citizensadvice.org.uk/consumer/water/problems-with-paying-your-water-bill/watersure-scheme-help-with-paying-water-bills/ 

SHINE 

shine-london.org.uk helps households anywhere in London by providing fuel poverty and free energy advice service. Advisors offer affordable warmth interventions for all households, with an income below £16,190 or a household member who:

• Has a disability
• Has a long-term health conditions worsened by the cold
• Is a child under 15yrs
• Is an adult over 60yrs

Helpline: 📞0300 555 0195 Mon - Fri 9am - 5pm  

Greendoctors 

london.greendoctors.org.uk  offers free and impartial energy advice to help residents stay warm, save money and live greener. You can access services online and via telephone or alternatively request a home visit. Language interpreters for non-English speakers are available. Pre-book consultations: 📞0300 365 3005 or use their online referral form: groundwork.my.salesforce-sites.com/enquiry


Charis - Lets Talk Energy Fund

charisgrants.com/partners/charis-lets-talk-energy-fund/

The scheme provides free energy-efficient appliances and advice to households in England, Scotland and Wales who are struggling to pay their energy bills. Old cookers, fridges, freezers and washing machines are costly to run and expensive to replace so subject to available funding, the Let’s Talk Energy Fund makes available two free appliances to eligible customers, helping to stretch their household budgets a little further.

What are the appliances on offer?

  • Fridge Freezers

  • Fridges

  • Freezer

  • Electric Cookers

  • Gas Cookers

  • Washing Machines

  • Washer dryers

  • Tumble Dryers

Who qualifies?

To be eligible for the appliances you must:

  • Be in receipt of means tested benefits or have a gross annual household income below £20,328

  • Not already have the type of appliance you’re applying for, or, have an existing appliance that’s more than 8 years old or broken

 PROOF OF BENEFITS AND INCOME IS REQUIRED

Power Up North London

Free light bulbs and energy advice to help local residents reduce their energy bills. 

To find out more email: info@powerupnorthlondon.org 

Mencap 

Free energy advice and help with costs for people with learning disabilities www.mencap.org.uk/help-and-advice/money-and-benefits/help-energy-food-and-money-management 

Email: energy.advice@mencap.org.uk  or ring the free helpline 📞​​0808 808 1111

Energy grants and other payments

Gas and Electricity grants

Apply for a grant from British Gas energy trust britishgasenergytrust.org.uk

You don’t have to be with British Gas to apply!

Cold weather payments 

www.gov.uk/cold-weather-payment 

You’ll get a payment if the average temperature in your area is recorded as, or forecast to be, zero degrees celsius or below over 7 consecutive days between 1 November and 31 March.  

You may get Cold Weather Payments if you’re getting:

  • Pension Credit

  • Income Support

  • income-based Jobseeker’s Allowance (JSA)

  • income-related Employment and Support Allowance (ESA)

  • Universal Credit

  • Support for Mortgage Interest

You do not need to apply.  If you’re eligible to get Cold Weather Payments, you will be paid automatically.

Winter Fuel Payments

www.gov.uk/winter-fuel-payment 

For the latest updates on winter fuel payments use the website link above. 

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